Maintenance Engineer

Maintenance Engineer | Birmingham / Solihull | Full Time | £35,000- £38,000

Our client was established in 1995 to provide a dedicated, superior quality global POS Installation (Point of Sale) and Retail maintenance service.

They have built a reputation for efficiency and dependability across their range of in-store services and due to client demand, expanded their work into the full mix of retail solutions and field marketing services across the globe.

You will be responsible for carrying out reactive repairs, proactive maintenance tasks and also regular inspections/audits across an allocated number of stores within your dedicated region.

Your visits will be scheduled on a rotation basis and you will also be required to attend at the stores for emergency reactive visits to meet with client SLA’s.

You will deliver exceptional customer service and support the Account Delivery Team.

Are you the right person for the job?

• Electricians NICEIC certification
• CSCS accredited
• 2 years minimum Electrical & Plumbing experience is essential
• Experienced in completing trade specific tasks including Plumbing, Electrical, Carpentry, Minor brick work, Minor internal repairs
• Excellent communication skills
• An ability to work well under pressure. Good verbal and written communication skills
• Relevant technical knowledge
• Problem-solving skills
• Efficiency and organisation
• Teamworking skills
• Clean valid UK Driving Licence

What will your role look like?

• Visiting retail properties to carry out repairs and maintenance as per the schedule arranged for that day
• Carry out basic plumbing (fixing leaks and changing taps/waste)
• Carry out basic electrics (changing bulbs/fittings, replacing switches or sockets)
• Carry out basic carpentry (changing locks, handles)
• Carry out basic painting and decorations
• Carry out basic handyman services
• Update jobs via portal ensuring audits are thorough and good-quality pictures are taken
• Where jobs are to be quoted, to provide a report with the materials needed, and time needed to carry out the further repairs along with a description of the issue
• You will be allocated a regional group of stores (your dedicated region) in line with your home  location
• Monthly visits to your dedicated stores to proactively repair, maintain and clean equipment and store fabric, ensuring the store meets H&S requirements. This will cover the shop floor, warehouse and external areas
• Liaise with store managers to ensure that all required work is actioned accordingly and reported via the bespoke reporting tool. Major works that cannot be fixed on the proactive call are to be reported to the Account Delivery Team via the bespoke online reporting tool
• There will be a requirement to divert to reactive emergency calls from the stores as part of an agreed SLA with the client
• You will be required to manage your van stock inventory and report all stock used via the bespoke reporting tool
• You will be required to provide daily reports to head office via a bespoke reporting tool

What can you expect in return?

• 20 days annual leave plus bank holidays
• Take your birthday as an extra holiday
• You will be provided with a specifically designed van to hold and manage your maintenance stock

What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you!

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