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Your new role
We are looking for someone who has Admin/Customer Service experience with knowledge of SAP and Systems
The Technical Delivery Specialist will ensure that all aspect of the Supply Chain service being delivered into my client are monitored and effectively managed. You will ensure that materials are available on time and in full to enable site builds. You will work with the other specialists within the supply chain team to ensure that we add insight into the planning Cycle and ensure the best results for Mobile Deployment.
The Specialist will work with the 3rd party service providers to continuously drive improvements into the process and strive for service improvements wherever possible. The specialist will also monitor the reporting received from the 3rd party, producing insights that allow us to inform the demand planning cycle e.g. forecast accuracy. Together with the Technical Delivery Fulfilment Specialist you will be responsible for managing the 3rd party service delivery and contract. In addition, the Technical Delivery Specialist will also be required to support other areas within the Network Delivery team, including but not exhaustive, Outbound and Reverse Logistics, systems and inventory and Finance
You will be accountable for
Accountable for managing daily site and equipment call offs
Accountable for managing call off shortages
Accountable for managing asset swaps as required
Promote strong working relationships with other teams in mobile deployment.
Direct relationship with 3rd part contractors to ensure that a service is delivered to the stated SLAs and KPIs
POC for Supply chain looking for information relating to call offs , collection requests , shortages
Manage any 3rd part subcontractor issues
Support the Network Delivery team on other workstreams and projects when required
What you'll need to succeed
SAP Experience - MandatoryKnowledge of SAP and Systems
Service Desk/Admin/Customer Service Experience
What you'll get in return 189 per day (inside IR35)
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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