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Property Account Manager - Birmingham City CentreAn exciting opportunity has arisen for a dynamic and driven Property Account Manager to join a vibrant property management team based in central Birmingham. This is an ideal role for a customer-focused professional looking to build a rewarding career in the property sector.Role Overview:As a Property Account Manager, you will take full responsibility for managing a portfolio of high-quality city centre apartments. From move-in to check-out, you’ll be the key contact for both clients and residents, ensuring a smooth tenancy experience and optimal asset performance. Strong organisational and communication skills are essential, along with the ability to manage multiple priorities with confidence and care.This is more than just a property role—it’s about building relationships, solving problems, and adding value to clients’ investments.Key Responsibilities:
- Manage a designated portfolio, enhancing rental income and minimising void periods
- Build trusted relationships with both clients and residents, offering tailored support
- Provide regular updates, reports, and rental price reviews to clients
- Oversee maintenance requests and repairs with speed and professionalism
- Collaborate with the lettings team to ensure quick and high-quality re-lettings
- Support property compliance, legal notices, and rent arrears management
- Conduct periodic and ad hoc property inspections
- Handle deposit release and end-of-tenancy processes efficiently
Ideal Candidate Profile:
- Decisive and confident under pressure, with strong mediation skills
- Comfortable working independently while being a team player
- Professional, articulate, and eager to learn and grow
- Passionate about providing excellent customer service
- Values collaboration and thrives in a positive, supportive team culture
Working Conditions:
- Full-time role based in Birmingham city centre
- Approx. 90% office-based, with 10% of time on-site or visiting clients
Salary & Benefits:
- £25,000-£28,000 per annum (depending on experience)
- 25 days annual leave
- Workplace pension
- Healthcare cash plan & life assurance
- External wellbeing support
- Monthly 1-1s and ongoing training & development
- Team socials, knowledge-sharing sessions, and networking opportunities
- Annual anniversary reward
- Early finish on Fridays
- Supportive and collaborative working environment
AMR are one of the UK’s largest specialist recruiters for the Property, Estate Agency, Lettings & Property Management, Land & New Homes, Commercial Property and the Mortgage Market.
We recruit for the roles of: Branch Manager, Residential Sales Manager, Valuer, Lister, Senior Sales Negotiator, Residential Sales Negotiator, Residential Sales Progressor, Country Homes Negotiator, Senior Lettings Negotiator Lettings Negotiator, Lettings Manager, Lettings Coordinator, Letting Administrator, Property Manager, Block Manager, Regional Manager, Regional Director, Area Manager, New Homes Sales Advisor, Land Finder, Land Buyer, Surveyor, Mortgage Advisor, Mortgage Consultant, Commercial Negotiator, New Homes Sales Consultant.
We like to speak to every application, but due to the current climate this is not always possible. To ensure your application is not overlooked it is important that you emphasize any skills or work experience relevant to this position. If you have not heard from us within 5 working days please assume that you have been unsuccessful in this instance, we will also therefore not hold your data.
