Resident Quality Technician

Location: Wolverhampton
Hours: 36.5 hours per week

We’re looking for a Resident Quality Technician to act as the key link between the customer and the production teams, ensuring high-quality standards are maintained throughout production and project activities. You’ll play an active role in resolving quality issues, supporting problem-solving, and ensuring containment activities are carried out effectively.

• Validate problem definitions (Level Zero) reported by the customer to ensure issues are clearly understood and challenged where needed.

• Carry out containment activities at the customer site under supervision.

• Coordinate with the plant to quickly supply approved stock to minimise production impact.

• Liaise with internal teams to assist with concern checks and issue resolution.

• Support project teams with line trials, inspections, and pre-series containment work.

• Produce build appraisals to provide insight into how parts integrate into customer vehicles.

• Prepare and issue daily resident quality reports.

• Support other UK sites as needed for customer containment and confirmation work.

• Confident communicator with the ability to work effectively with people across all levels at the customer site.

• Strong problem-solving and fault-finding skills.

• Good understanding of quality core tools and techniques.

• Excellent interpersonal and organisational skills with close attention to detail.

• Self-motivated, proactive, and able to work under pressure in a fast-paced manufacturing environment.

• Good working knowledge of metal forming and fabrication processes is desirable.

• Educated to a minimum ONC level in an engineering or manufacturing discipline (HNC preferred).

• Ideally completed a recognised engineering apprenticeship.

• Previous experience within a quality function in a fast-moving manufacturing environment.

• Strong analytical and numerical reasoning skills.