Commercial Account Representative

Commercial Account Representative
Location: West Midlands
Salary: Competitive 
Contract: Permanent, Hybrid (3 days in office)

I’m recruiting for a leading sustainable logistics and supply chain company specialising in providing sustainable, high-quality solutions across Europe who are looking for a Commercial Account Representative to join their customer service team in the West Midlands.

In this role, you’ll work in a fast-paced and dynamic environment, supporting well-known brands and ensuring excellent service in a B2B setting. As the first point of contact for customers, you’ll handle administrative tasks, manage stock levels, and build strong, long-term relationships.

This is a great opportunity to join a company that is currently working with major food production and retail businesses around the world with a fantastic year-on-year growth of 10-20%, who are dedicated to delivering top-tier service to their customers.

Key Responsibilities:

• Act as the main contact for customer inquiries and have ownership of your accounts
• Monitor customer performance and stock levels
• Ensure data accuracy and compliance with contracts
• Build relationships with customers and internal teams to ensure service excellence

What We’re Looking For:

• 1+ years experience in B2B customer service or account management
• Good analytical skills (Excel – Pivot Table and V look ups)
• Great organisational skills and excellent attention to detail
• Strong communication and organisational skills

How to Apply:
If you’re passionate about customer service and want to join a company with a greener future, please submit your CV and apply now. You can apply directly by sending your CV to me at (url removed) 
All candidates must have permanent right to work in the UK