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Birmingham City Council is dedicated to delivering high-quality housing services to its diverse and vibrant communities. The council is currently seeking an experienced Senior Housing Officer to join its team and lead on complex anti-social behaviour (ASB) cases, supporting efforts to create safer and more stable neighbourhoods across the city.
Your new role
In this role, you will be responsible for managing serious ASB cases while also providing guidance and support to junior Housing Officers handling lower-level incidents. Junior officers will initially investigate ASB reports, visit tenants, and collect the necessary documentation. Once reviewed, if the case requires escalation, you will take over and lead the investigation. You will be expected to prepare and submit court bundles and witness statements, apply for Possession Claims Online and Anti-Social Behaviour Injunctions when necessary, and attend court to represent the council. This is a hybrid role, combining remote work with on-site visits across Birmingham, so a driving license is preferred.
What you'll need to succeed
To succeed in this role, you should have proven experience in managing complex ASB cases within a housing or local authority setting. You will need a strong understanding of legal processes related to tenancy enforcement and ASB legislation, along with excellent communication skills, particularly in preparing legal documentation and representing the council in court. A proactive, assertive, and empathetic approach is essential, as is the ability to work collaboratively with internal teams and external partners. An enhanced DBS check is required for this position.
What you'll get in return
In return, you will receive a competitive hourly rate, along with the flexibility of hybrid working. You will have the opportunity to lead on high-impact cases, contribute to community safety, and gain valuable experience working with one of the UK's most respected local authorities. There is also potential for contract extension based on performance and service needs.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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