- Dealing with tenants in regards to reducing the risk of tenancy failure
- Managing a case-load of ASB, tenancy breaches, safeguarding and tenancy fraud cases
- Ensuring tenants receive good customer service and communication through out
- Making appropriate referrals to statutory agencies and other organisations
- Instigating tenancy enforcement and court action, working closely with the legal team
- Experience dealing with tenancy breaches, safeguarding and tenancy fraud
- Previously managed your own case-load of ASB
- Investigated ASB and tenancy related issues
- Worked with vulnerable customers and enforcement of tenancy conditions
- Immediate start
- Experience in a reputable company