- Take proactive steps to secure suitable alternative accommodation to relieve homelessness, working closely with a range of accommodation providers
- Maintain regular contact with applicants in temporary accommodation, offering support and reviewing individual cases in line with the Homelessness Reduction Act 2017
- Ensure Housing Benefit applications are completed and all required documentation is submitted
- Carry out daily health & safety checks, welfare checks, and monthly room inspections, including fire safety checks
- Manage building access for visitors, contractors, and staff
- Support customers in reporting repairs and escalate building repairs as needed
- Previous experience working in homelessness services
- Strong background in health & safety compliance within accommodation services
- Solid experience within the housing sector