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Optical Training & Support Specialists - UK

Zest Business Group
Posted 15 days ago, valid for a month
Location

Birmingham, West Midlands B4 6FQ

Salary

£180 - £200 per day

Contract type

Full Time

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Sonic Summary

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  • Zest Optical is seeking Training & Support Specialists for a 4-month contract focused on a software rollout in the optical industry.
  • Candidates should have experience in delivering software training or support, preferably in healthcare or retail, and strong communication skills.
  • The role involves delivering hands-on training, providing go-live support, and assisting users with troubleshooting during the software implementation.
  • The position offers a salary of £25,000 per annum and requires flexibility to travel to different practice locations as needed.
  • Interested applicants should apply now to be part of a transformative project enhancing patient care and modernizing optical practices.

Join a Cutting-Edge Software Rollout in the Optical Industry - 4-Month Contract

Are you passionate about tech, training, and helping people embrace change with confidence? Zest Optical is looking to identify enthusiastic Training & Support Specialists to join a leading provider of Practice Management Software on a 4-month project, delivering impactful training and go-live support for a major software rollout across a well-established chain of optical practices within a designated region.

You'll be working within a global leader in optical software solutions, helping roll out a brand-new version of their practice management system to a nationwide network of opticians. This is your chance to be at the heart of a transformation that enhances patient care and modernizes day-to-day operations.

You'll be part of a high-energy team rolling out an innovative solution that will transform how optical practices operate. If you love tech, enjoy working with people, and thrive on seeing users succeed, this project is for you.

What the role will entail:

  • Deliver hands-on training to optical practice staff on the new software
  • Provide onsite and/or remote go-live support during rollout
  • Act as a friendly first point of contact for user questions and troubleshooting
  • Tailor your approach to suit varying levels of technical confidence
  • Help identify recurring issues and share feedback with the project team

What we're looking for:

  • Experience in delivering software training or support (healthcare or retail preferred)
  • Strong communication and interpersonal skills
  • Confidence working in fast-paced, customer-facing environments
  • Flexibility to travel to different practice locations if required
  • A proactive, can-do attitude with a focus on making the user experience smooth and stress-free

Contract Details:

  • Duration: 3 months
  • Start: Mid-August
  • Location: Designated region based on candidate

Interested? Apply now to find out more!

Apply now in a few quick clicks

By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.