Hire Controller

Location: Snow Hill, Birmingham 
Contract Type: Temporary to Permanent
Salary: Competitive + Benefits

An excellent opportunity has arisen for an experienced Hire Controller to join a central plant hire team based in Birmingham.
This role is key to ensuring the smooth and efficient delivery of plant and equipment across multiple construction projects. You will coordinate the hire of both owned and third-party plant, support site teams, and liaise with suppliers to maintain high levels of service and compliance.

The position suits someone with strong organisational and communication skills who can operate effectively in a fast-paced, customer-focused environment.

• Receive and process plant hire requests via email, phone, and internal system portals.

• Advise site teams on the most suitable plant and equipment for their requirements.

• Liaise with specialist suppliers to arrange quotations, advice, or site visits.

• Place timely orders through approved suppliers and ensure full compliance with company standards.

• Maintain accurate and up-to-date records within the hire management system (Microsoft 4PS or similar).

• Produce reports to support commercial teams and reduce invoice discrepancies.

• Manage and minimise plant damage or loss.

• Proactively monitor hired equipment and arrange off-hire when no longer required.

• Negotiate rates for high-value or specialist items when needed.

• Coordinate grouped deliveries to reduce transport costs.

• Support urgent requests and assist with mobilisation and demobilisation of sites.

• Build strong working relationships with both site teams and supply chain partners.

• Conduct occasional site and supplier visits to maintain operational knowledge and relationships.

We are looking for a motivated and reliable individual with a solid background in plant hire or construction logistics. You will have strong communication skills, commercial awareness, and the ability to prioritise workloads effectively under pressure.

Essential Skills and Experience

• Previous experience as a Hire Controller or within a similar plant hire coordination role. (Ideal but not mandatory)

• Strong understanding of construction or plant operations.

• Proficient in Microsoft Office; experience with Microsoft Dynamics 4PS or similar systems preferred.

• Excellent communication and interpersonal skills.

• Positive and proactive attitude with a strong focus on customer service.

• Commercial awareness and ability to manage costs.

• Good problem-solving and multitasking ability.

• Understanding of CPA/RPA hire terms is advantageous.

Technical:

• Knowledge of plant and equipment hire

• Strong IT literacy

• Supplier coordination and cost management

Behavioural:

• Positive and team-oriented approach

• Excellent communicator

• Organised and detail-focused

• Able to manage multiple priorities

• Temporary to permanent position with long-term progression opportunities

• Competitive hourly rate and benefits

• Exposure to large-scale civil engineering and infrastructure projects

• Supportive team environment with opportunities to develop within the role