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Are you an organised and proactive administrator with a knack for customer service? Our client, a well-established manufacturing business based near Bishop Auckland, is looking for a Sales Administrator to join their team and support the external sales function.
This is a fantastic opportunity to work in a fast-paced environment where communication, attention to detail, and strong organisational skills are key. The successful candidate will play a vital role in ensuring the smooth handling of customer orders and maintaining excellent relationships across both internal and external teams.
Key Responsibilities:
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Liaise with customers and sales representatives to process and progress orders efficiently.
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Manage the end-to-end internal sales process, from receiving and checking orders to confirming delivery details with customers.
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Handle customer enquiries, ensuring timely and accurate responses.
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Process sales orders received via telephone, email, and through external sales reps.
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Cross-check order details and liaise with other departments where necessary.
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Monitor and manage customer stock levels, handling call-off orders and replenishing stock when required.
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Raise purchase orders for board and tooling needed for production.
Key Skills & Attributes:
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Strong communication skills - both verbal and written
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High level of attention to detail
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Ability to manage multiple priorities and work to deadlines
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Confident and assertive when needed, with a professional and customer-focused approach
This is a hands-on role within a busy manufacturing environment, ideal for someone who enjoys variety and thrives under pressure.
