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Full-time | Permanent | Immediate Start | Supportive Team and Career Development
This is a fantastic opportunity for someone who enjoys combining customer service with sales support and administration. You will be joining a successful, growing business with a strong reputation in its sector. The role offers stability, development, and the chance to grow your career as the company continues to expand.
Key Responsibilities
- Act as the first point of contact for customer enquiries by phone and email, providing a professional and approachable service
- Prepare quotations, process purchase orders, and ensure accurate documentation
- Build and maintain lasting relationships with customers to encourage repeat business
- Liaise with suppliers and book couriers to ensure seamless delivery processes
- Oversee the packaging and completion of orders
- Provide administrative support to the wider sales and operations teams
- A supportive and collaborative team culture where people are valued
- Genuine variety in your day-to-day work
- Clear progression routes within the business for those who want to develop
- Regular reviews to ensure your contribution is recognised and rewarded
- A secure role within a business that continues to invest in people and operations
- Previous experience in customer service, ideally with some exposure to sales or sales support
- Strong communication skills with a confident, professional manner
- Motivated, proactive, and able to work both independently and within a team
- Competent user of Microsoft Office, particularly Outlook and Excel
- Relationship-focused with the ability to build strong rapport with colleagues and clients alike
- Salary 26K to 28K per annum (depending on experience)
- 25 days holiday plus 8 bank holidays
- Pension scheme after probation
- Free on-site parking and modern office facilities
- Monday to Friday, 9am to 5pm (30-minute lunch, fully office based)
Please send your CV to (url removed) for more details.
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