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Resident Liaison Officer

Howells Solutions Limited
Posted 3 days ago, valid for 20 days
Location

Blandford Forum, Dorset DT11, England

Salary

£30,000 - £36,000 per year

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Contract type

Part Time

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Sonic Summary

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  • The position of Resident Liaison Officer is available in Blandford Forum, involving travel, with a salary exceeding £30,000.
  • This is a 3-month contract with the possibility of extension, working for the UK's leading passive fire protection specialist established in 1989.
  • The role focuses on developing positive relationships with residents during Passive Fire Installation works, addressing complaints and queries efficiently.
  • While previous experience with a main contractor on similar projects is preferred, training will be provided on the job.
  • Candidates should have a full clean driving license and own vehicle, and experience in social housing or maintenance projects is beneficial.

Job Title: Resident Liaison Officer
Location: Blandford Forum (Will involve travel)

Salary: >c30,000

Duration: 3 Months (Possible extension)

Established in 1989, Our client is the UK's leading passive fire protection specialist, supplying a comprehensive range of third-party accredited survey, installation and compliance services to public and private sector organisations across the country.

With offices nationwide, this is a great opportunity to join a forward-thinking, modern construction business, that genuinely cares about it's people.

It will be your responsibility to develop positive relationships with residents in order to provide information and support during Passive Fire Installation works. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal but not required as training given on the job.

Key Responsibilities include:

  • Working on social housing / maintenance projects
  • Full clean driving licence with own vehicle
  • Pre-entry visits and company inductions
  • Collect tenancy agreement/approval forms
  • Visiting tenants in their homes and advising them on when and what work is being carried out
  • Act as the main point of contact and deal with any problems/queries that the tenant may have

You will be working for a modern, forward-thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success.

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