Our client, is currently seeking a Customer Service professional with experience in contract administration to join their team in Bognor on a contract basis. This role is essential in maintaining the high standards of customer service and efficient contract management within the organisation.
Key Responsibilities:
- Handling customer inquiries ffectively and efficiently
- Providing exceptional customer service through various communication channels
- Maintaining accurate records of customer interactions and transactions
- Coordinating with internal departments to resolve customer issues and ensure service delivery
Job Requirements:
- Proven experience in customer service
- Excellent communication and interpersonal skills
- Detail-oriented with strong organisational abilities
- Ability to work independently and as part of a team
- Proficiency in using customer service and contract management software
- Problem-solving skills with a proactive approach to resolving issues
- Relevant qualification in business administration or a related field is advantageous