Office Admin / IT Assistant

Office Admin / IT Assistant (Elstree & Borehamwood)

Salary: £25,000 – £32,000 per annum, dependent on experience

Position OverviewWe are seeking a proactive and technically adept Office Admin / IT Assistant to ensure seamless daily operations across administration, IT, and marketing support. This hybrid role is vital to maintaining business continuity, driving internal efficiency, and supporting cross-functional collaboration with key partners.

Key Responsibilities

• Office Administration
  • Coordinate diaries, schedule meetings, arrange travel/accommodation, and provide meeting support
  • Prepare PowerPoint slide decks and supporting materials for internal and external meetings
  • Order stationery and office supplies; manage inventory levels and vendor relationships
  • Arrange internal team events, staff socials, and support company-wide engagement activities
  • Maintain office equipment and liaise with service providers for maintenance or repair
  • Support HR admin: onboarding documentation, absence tracking, and personnel record maintenance
  • Process and reconcile expenses, log invoices, and support basic finance tracking
  • Oversee post handling, courier bookings, and front-of-house coordination
  • Maintain shared calendars (Google/Microsoft), follow up on key actions, and manage internal reminders
  • Manage core admin tasks: call handling, document control, filing, scanning, shredding, and archiving
• IT & Technical Support
  • Provide first-line IT support across PCs, printers, phone systems, and peripherals
  • Set up user accounts, manage access permissions, and maintain IT asset registers
  • Administer Google Workspace: user creation, shared drives, file access, and security
  • Administer and maintain Microsoft SharePoint including permissions, structure, and document organisation
  • Support and troubleshoot multi-factor authentication (2MFA) across all platforms
  • Liaise with our external IT provider, to log and escalate technical issues and coordinate resolutions
  • Assist with onboarding/offboarding from an IT setup perspective including device configuration
  • Track system performance, assist with updates, and maintain IT documentation
• Marketing Support
  • Act as internal point of contact for all marketing-related activity
  • Liaise directly with our external marketing partner, to coordinate timelines, asset delivery, and campaign execution
  • Organise internal input for social content, newsletters, and brand material reviews
  • Track and log key deliverables and ensure visibility across the leadership team
  • Provide basic formatting and proofing support for internal communications and promotional materials
  • Ensure the company website is regularly reviewed and updated in collaboration with our external team
  • Keep company Facebook and Instagram pages up to date with content provided by the team or Kat
• Process & Operations
  • Identify and implement admin and operational efficiencies
  • Maintain and update internal SOPs, compliance documentation, and process flows
  • Support internal audits and assist in documentation control through SharePoint
  • Assist with ad hoc project delivery and cross-functional coordination

Required Skills & Experience

• 2+ years in a similar office admin or support role, ideally in a professional services or recruitment environment
• Strong IT literacy with working knowledge of Google Workspace, Office 365, and SharePoint
• Basic troubleshooting skills for day-to-day office tech issues
• Familiarity with 2MFA and access/security best practices
• Strong organisational skills, ability to multitask and meet deadlines
• Confident communicator, both written and verbal, with attention to detail
• Self-motivated, service-oriented, and able to work independently

Nice to Haves

• Experience coordinating with outsourced IT and marketing teams
• Knowledge of internal compliance and data handling procedures (e.g. GDPR)
• Familiarity with automation tools (e.g. Make.com, Zapier)
• Experience in CRM/ATS platforms or internal content hubs

Working Hours & Environment

• Full-time (37–40 hours/week), Monday to Friday
• Free Onsite Parking
• Office based in Borehamwood.