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Service Advisor

ACS Automotive Recruitment Consultancy
Posted 2 months ago, valid for 20 days
Location

Borehamwood, Hertfordshire WD6 1TE, England

Salary

£28,000 - £45,000 per annum

Contract type

Full Time

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Sonic Summary

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  • The position of Service Advisor offers a salary between £28k and £31k, with an OTE of up to £45k depending on experience.
  • This is a permanent, full-time role based in Borehamwood, requiring working hours from Monday to Friday (8am – 6pm) and one Saturday every three weeks (8.30am - 1pm).
  • The ideal candidate should have proven experience as a Service Advisor in a busy dealership environment.
  • Key responsibilities include advising customers on technical queries, booking vehicles for service, and maintaining communication regarding vehicle progress.
  • Candidates must possess excellent interpersonal skills, be IT literate, and demonstrate the ability to build customer rapport to foster loyalty.

Service Advisor

£28k - £31k DOE / up to £45k OTE

Borehamwood

Permanent/Full Time

Working Hours: Monday to Friday (8am – 6pm) / 1 in 3 Saturdays (8.30am - 1pm)

Our client, a Motor Trade main dealer group based in Borehamwood, are searching for an experienced Service Advisor to join their busy team. If you are interested in finding out more – please contact us today!

Duties & Responsibilities:

  • Advising on technical queries or issues.
  • Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the service department.
  • Booking vehicles into the department for work to be carried out.
  • Informing customers of the progress of their vehicle.
  • Cross selling customer repairs and parts.
  • Finalising the invoice on completion of required work.

Your Background & Skill:

  • Proven experience working in a busy and demanding dealership, as a Service Advisor.
  • Must be IT literate.
  • Well-presented and have excellent interpersonal and organisational skills.
  • Ability to build rapport and create lasting relationships with customers (which lead to customer loyalty and referrals).
  • Excellent communication skills.

For further details on this role and other jobs in the motor trade, please submit your CV to Stacey Hunt of ACS Automotive Recruitment Consultancy.

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