- Accurately allocate incoming cash and match payments against customer accounts
- Investigate and resolve customer queries efficiently and professionally
- Monitor and maintain multiple customer portals, ensuring all information is up to date
- Support the wider Accounts Receivable team with reconciliation and reporting tasks
- Build strong relationships with both internal teams and external stakeholders to drive effective query resolution
- Previous experience in an Accounts Receivable or Finance Assistant role
- Strong attention to detail and accuracy in cash allocation and reconciliation
- Confident working with high volumes and multiple systems/portals
- Excellent communication skills with a proactive and problem-solving approach
- Strong team player who thrives in a collaborative environment
- Competitive salary of £33,000–£35,000
- Hybrid working – 3 days per week in our Borehamwood office
- Opportunity to be part of a supportive and collaborative finance team
- A growing business with career development potential