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Service Desk Analyst

VIQU IT
Posted 2 days ago, valid for 16 days
Location

Bournemouth, Dorset BH11RX, England

Salary

£27,000 - £35,000 per annum

Contract type

Full Time

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Sonic Summary

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  • VIQU is seeking an Entry Level IT Systems Administrator in Bournemouth, offering a salary of up to £35,000.
  • The role is ideal for individuals with around 6–12 months of experience in IT support or administration.
  • Responsibilities include managing user accounts in systems like Active Directory and Microsoft 365, as well as processing starter and leaver requests.
  • Candidates should possess strong attention to detail, communication skills, and a basic understanding of identity and access management.
  • This position provides an excellent opportunity for career growth within a large, respected organization, working alongside experienced engineers.

Entry Level IT Systems Administrator
Bournemouth – Permanent – up to £35,000

VIQU have partnered with a multi-site, well-known organisation to hire an Entry Level IT Administrator to join their End User Computing team in Bournemouth. This is an ideal step for someone early in their IT career who wants to gain hands-on experience in a big enterprise environment and learn how identity and access management works at scale.

The Role
You’ll be part of the team that keeps accounts and access running smoothly — setting up new starters, managing leavers, updating permissions, and ensuring users have the right access across systems like Active Directory, Microsoft 365, and Entra ID (Azure AD). It’s a structured, process-led role, perfect for someone who’s organised, detail-focused, and enjoys seeing things done properly.

Key Responsibilities of the Entry Level IT Systems Admininistrator

  • Process starter, mover, and leaver (JML) requests accurately and on time

  • Create, modify, and disable user accounts in Active Directory, Entra ID (Azure AD), and Microsoft 365

  • Manage group memberships and permissions following company policies

  • Update and close tickets in the ITSM tool, keeping records clear and consistent

  • Support the team with security controls such as MFA and SSO

  • Follow standard processes to maintain compliance and data accuracy

Key Requirements of the Entry Level IT Systems Admininistrator

  • Around 6–12 months’ experience in IT support or administration (e.g. IT Technician, Service Desk, or similar)

  • Basic understanding of Active Directory, Microsoft 365, and Azure AD/Entra ID

  • Excellent attention to detail and strong communication skills

  • Experience working in a large organisation or supporting multiple sites preferred

  • Eagerness to learn and grow within an enterprise IT environment

Why Apply?
This is a great entry point into IT within a large, respected company, offering the stability, structure, and exposure needed to grow your career. You’ll work closely with experienced engineers, develop real-world technical skills, and gain experience that can lead to broader roles in IT operations or security over time.

 of the Entry Level IT Systems Admininistrator
Bournemouth – Permanent – up to £35,000

Apply now to speak with VIQU IT in confidence. Or reach out to Belle Hegarty via the VIQU IT website or at (url removed)

Do you know someone great? We’ll thank you with up to £1,000 if your referral is successful (terms apply).

For more exciting roles and opportunities like this, please follow us on LinkedIn @VIQU IT Recruitment.

Apply now in a few quick clicks

By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.