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Customer Service Executive

Talent Guardian
Posted 7 days ago, valid for 6 days
Location

Bournemouth, Dorset BH89BJ, England

Salary

£26,000 per annum

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • We are seeking a friendly and detail-oriented Customer Service Executive to join our team in Poole.
  • The role involves responding to customer inquiries via email and phone, logging queries, and maintaining accurate records.
  • Candidates should have previous customer service or administrative experience and excellent communication skills.
  • The position offers a salary of £26,000 per annum plus a bonus, with Monday to Friday working hours.
  • This is a full-time office-based role in a supportive environment where you can make a real impact.
Are you a friendly, detail-oriented professional who enjoys helping others? We’re looking for a Customer Service Executive to join a welcoming team in stunning studio-style offices in Poole.  In this full-time, office-based role, you'll be the first point of contact for customers via email and phone—offering support, resolving queries, and ensuring every interaction reflects our brand’s commitment to quality and care.  What You’ll Be Doing:
  • Responding to customer enquiries via email and phone with professionalism and warmth
  • Logging, tracking, and resolving queries quickly and efficiently
  • Liaising with internal teams to follow up on customer needs
  • Maintaining accurate records of customer interactions
  • Helping to improve the customer experience through feedback and suggestions
  What We’re Looking For:
  • Previous customer service or administrative experience
  • Excellent written and verbal communication skills
  • Strong attention to detail and organisational ability
  • Confident phone manner and a proactive attitude
  • A team player who thrives in a friendly, fast-paced environment
  What is on Offer:
  • £26,000 per annum salary + bonus
  • A beautiful, modern studio office environment near the coast
  • Monday–Friday working hours (no weekends!)
  • Supportive team culture with training and development opportunities
  • A role where you can make a real impact and grow
  If you love helping people and want to be part of a supportive, professional team in a beautiful workspace—we’d love to hear from you!

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.