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2nd Line Support Engineer - 5 days onsite - INSIDE IR35
We are working exclusively with one of the largest Financial Services company's in the world. We are looking for an experienced 2nd Line Support Engineer to join another individual to look after the local office.
Apart from the technical skills below the KEY requirement is high quality customer service.
Expected Technical Experience:
- Microsoft Windows o/s (Windows 10) - working knowledge of build, configuration and registry settings.
- Desktop hardware architecture.
- SCCM experience including OS deployment, application deployment, fault finding, monitoring and reporting.
- Microsoft Office suite - configuration, templates, macros, add-ins, advanced features and user preference configuration.
- Office 365, TEAMs, Exchange On-line, One Drive and SharePoint.
- Active Directory - basic administration, Group Policy Appsense (Environment Manager & App Manager, basic policy fault finding expertise)
- Messaging and collaboration tools - an appreciation of the Microsoft Exchange environment, email client configuration such as MS Outlook.
- Email security products eg Retarus and an appreciation of white/black Listing Understanding of virtualisation technology eg VMWare Networks - experience to include an understanding of LAN/WAN/vLAN and Wi-Fi technologies, DHCP, DNS/WINS, PXE and VPN/remote connectivity.
- Telephony - office based telephony services, VOIP, mobile device configuration, tethering and mobile peripherals.Â
Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.Â
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