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Are you an experienced Account Manager seeking an exciting new role?
Do you want to work for a leading company who offer a fantastic benefits package and excellent progression opportunities?
If so, we have the perfect opportunity for you!
APPLY NOW!!
JOB TITLE: Account Manager
HOURS: 8:30 - 5:00, Monday to Friday
START: ASAP
SALARY: 35,000 + bonus
LOCATION: Bournemouth
CULTURE: Friendly and busy team
We are seeking an experienced and proactive Account Manager to join our dynamic client, based locally in Bournemouth. This is a client facing role where you will oversee a portfolio of key customers, acting as the main point of contact for all account related matters. This role will include travel to attend meetings with clients and a company car will be provided and expenses covered.
The role:
- Manage and develop a portfolio of assigned client accounts, ensuring service excellence and satisfaction.
- Build and nurture strong relationships with key business contacts and stakeholders.
- Conduct regular account reviews and proactive meetings, either face to face or on Microsoft Teams.
- Maintain accurate records of client interactions and ensure all compliance deadlines are met.
- Respond promptly to client queries and ensure projects are delivered efficiently and within agreed timelines.
- Monitor and report on the performance of contracts, ensuring SLA and KPI targets are consistently met.
- Clearly communicate progress on monthly and quarterly initiatives to both internal teams and clients.
- Lead weekly update meetings with the Corporate Account Manager and contribute to wider team strategy.
- Prepare and present professional reports detailing account activity, insights and opportunities for growth.
- Identify upselling opportunities and collaborate with relevant teams to maximise account value and client retention.
What You'll Bring:
- Proven experience in account management or a similar client facing role.
- Strong interpersonal and relationship building skills.
- Excellent communication and presentation abilities.
- Proactive and organised with the ability to manage multiple client accounts effectively.
- Competent in using Microsoft Office, particularly Outlook, Excel, and Teams.
- Ability to analyse data and prepare clear insightful reports.
- Experience working towards and achieving KPIs and SLAs.
Contact our team today to hear more about this or other opportunities. Office Angels South Coast Team - (phone number removed) or email your CV to (url removed)
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
