Operations Manager | Bournemouth | £60,000 + Commission Are you ready to take ownership of operational performance and lead strategic initiatives that drive business success? This is an opportunity to join a forward-thinking organisation within the insurance industry, where your leadership will make a measurable impact. Experience in the strategic management of a B2C telesales operation is essential, as you’ll be responsible for driving performance and shaping processes across multiple teams. As an Operations Manager, you’ll play a pivotal role in shaping processes, managing teams, and ensuring compliance across all functions. If you thrive in a fast-paced environment and enjoy balancing strategy with hands-on delivery, this role is for you. As an Operations Manager, you will benefit from:

Autonomy to influence operational strategy and implement best practices
A collaborative leadership team committed to innovation and growth
Opportunities for professional development and career progression
A dynamic environment where your ideas are valued and acted upon
Performance-based commission structure
Exposure to leading insurance products and market developments

As an Operations Manager, your responsibilities will include:

Developing and implementing operational strategies aligned with business objectives
Managing departmental performance, budgets, and headcount
Ensuring compliance with regulatory requirements and internal processes within the insurance sector
Driving continuous improvement initiatives across telesales teams
Building strong relationships with internal stakeholders and external partners, including insurers

As an Operations Manager, your experience will include:

Proven leadership experience within operations or sales management
Strategic management of a B2C telesales operation
Strong commercial acumen and analytical thinking
Track record of achieving targets and delivering strategic projects
Excellent communication and stakeholder management skills
Competence in Microsoft Office and strong organisational ability

If you're ready to take the next step in your career, we'd love to hear from you. Apply today with an up-to-date CV or call Claire Heckford at Rubicon for more information.

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