Activities Supervisor

Activities Supervisor

Location: Bournemouth

Salary: £13.00 per hour

Hours: Permanent - 25-40 hours per week on a zero hour contract. Must be flexible to work weekends. 

Our client, a lively family entertainment centre, is seeking an energetic and reliable Activities Supervisor to support and manage the venue during busy weekend periods.

Key Responsibilities of the Activities Supervisor:

• Open and close the venue as required, including alarm systems and security checks.
• Conduct opening and closing health and safety inspections of equipment, soft play, toilets, and communal areas.
• Operate tills and card machines accurately; ensure correct cash handling and financial procedures are followed.
• Serve customers in a friendly manner, explaining rules and procedures, answering queries, and monitoring behaviour to maintain a safe, family-friendly environment.
• Serve food and drinks from the bar as required.
• Accept and store deliveries securely, checking items against delivery notes.
• Maintain a clean, safe, and welcoming environment for visitors throughout the shift.
• Monitor arcade machines, provide refunds if necessary, and report any faults to suppliers.
• Report defective services, equipment, and facilities to management.
• Assist other staff with daily duties and provide guidance where needed.
• Support First Aid staff in accident management when required.
• Ensure all doors are locked, electrical items switched off, and alarms set at the end of shifts.
• Maintain responsibility for site keys and security procedures.

Person Specification for the Activities Supervisor:

• Professional and approachable manner at all times.
• Ability to supervise children and ensure safe, responsible play.
• Full Enhanced DBS required.
• Experience working with the public, including till operation, bar or food service preferred.
• Willingness to work collaboratively with the team and assist where needed.
• Attend training sessions and staff meetings as required.
• Keep up to date with venue procedures and activities.
• Record compliments and complaints in line with company procedures.

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