Housing Support Worker

Karter Thomas is a specialist recruitment agency providing interim and contract staff to the public and social housing sectors.

We are currently working with a leading provider of housing services who are looking to recruit an experienced Housing Support Officer on a temporary basis.

This is a full time 35 hours per week rolling contract with possibility to be taken on as a permanent member of the team.

Key Responsibilities:

• Provide advice and support to tenants and residents on tenancy matters, welfare benefits, and re-housing options.

• Support tenants with varying needs to help them sustain their tenancies and improve their wellbeing.

• Collaborate with internal teams to meet void turnaround targets and manage the lettings process.

• Assess housing applicants’ needs and liaise with local authorities and partner agencies.

• Manage tenancy terminations and new tenancy agreements including all related paperwork (HB/UC applications, CORE forms, etc.).

• Conduct regular estate inspections, ensuring cleaning, maintenance, and communal services meet standards.

• Assist with rent arrears recovery and take proactive steps to prevent further debt accumulation.

Requirements:

• Experience in housing management or support services.

• Strong knowledge of tenancy sustainment and housing legislation.

• A valid Enhanced DBS check.

• Full driving licence and access to a vehicle.