Freight Forwarding Operator - Bradford - 30,000- 35,000 (DOE)

Join our growing team as a Freight Forwarding Operator, where you'll play a key role in the coordination of international and domestic shipments across air, sea, courier, and land freight. This is a full-time, permanent position based at our Low Moor, Bradford office.

Hours: Monday to Friday,

09:00 - 17:00 (1 hour lunchbreak)
Salary: 30,000- 35,000 (DOE)

Why Join Us?

We offer a supportive work environment along with a range of valuable benefits:

Company pension scheme
Health Plan (cashback on healthcare services including dental, optical, physiotherapy, and specialist consultations)
Commission package after qualifying period, offering extra earning potential

The Role

As a Freight Forwarding Operator, you will support the full shipment process, ensuring the smooth movement of goods and effective communication with clients and carriers.

Key Responsibilities:

Shipment Coordination:

Assist in booking shipments with carriers (air, sea, courier, and land)
Track and monitor cargo movements
Communicate shipment status to clients

Customer & Supplier Communication:

Liaise with customers, agents, suppliers, and freight companies
Provide regular updates and resolve any shipping issues
Handle inquiries and complaints in a professional manner

Billing & Invoicing:

Generate customer invoices and process purchase invoices
Verify freight charges and coordinate with the accounts team

Data Entry & System Management:

Input shipment details into freight management systems (e.g., Realm)
Maintain accurate and up-to-date records

What We're Looking For

Strong organizational skills with the ability to manage multiple shipments
High attention to detail to ensure documentation accuracy
Good communication skills to interact effectively with clients and suppliers
Basic knowledge of freight terms, Incoterms, and shipping regulations (training provided)
Problem-solving mindset for managing unexpected shipment delays or issues
Proficiency in Microsoft Office (Excel, Word) and familiarity with logistics software

WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs.

WR is acting as an Employment Agency in relation to this vacancy.

Operations Coordinator - Bradford