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Client Services Administrator
Private Health Insurance
Baildon
25,000 - 28,000
HYBRID - 2 DAYS HOME WORKING
37.5 HOURS MON - FRI (FLEXIBLE START/FINISH TIMES)
An excellent salary is offered with super benefits, 25 days holiday plus banks, hybrid working, free on-site parking, gym membership, private healthcare and great pension.
Working closely with clients to deeply understand their needs, enabling you to develop solutions that are truly best-in-class. My client has the expertise required to solve even the most complex challenges. Their entrepreneurial approach promotes innovation, integrity and a constant focus on delivering the best solutions for their clients.
You will be providing an efficient service and support to the account managers, to a portfolio of clients in respect of their healthcare schemes.
The schemes will largely be experience rated schemes but may also include smaller age rated schemes.
As the Client Service Coordinator, you will be responsible for providing support, which will include regular Teams meetings with clients.
In a collaborative way you challenge wider processes to enable and drive improvements to service whilst ensuring compliance.
You build strong internal, client and provider relationships based on respect that develops and builds loyalty, retention and increased client benefit spend.
This is a great opportunity for someone looking to advance in the Insurance industry, if you enjoy building and maintaining internal relationships, supporting teams with demanding adminstrative tasks and managing customer relationships, this is most certainly the role for you.
If you thrive and enjoy the pressure that comes with working in a data responsible role and have superb administrative support experience for this super busy Client Services team.
They really need your strong Microsoft Excel skills as you will be assisting the sales and management teams with SLA reporting for over 60 customers nationally at any one time.
You need a great positive and professional attitude for this super team based in Baildon.
A confident Excel user is absolutely essential for this role as you will be solely responsible for recording activity with customers and producing analytical reports and stats.
Working well under pressure as you know comes hand in hand with this type of position, if you thrive working in a busy environment and react well to finding solutions for internal teams then I would really like to speak with you.
Managing client queries will be a key aprt if this role whilst assiatnign the account managers with all the relevant administrative support.
Ensuring renewal communications are issued to clients and provide assistance to consultants and clients .
Your Excel skills will be needed as youy will be required to analyse data and prepare client reports and support with tender and new business activities.
I look forward to hearing form you, thank you for applying.
Lisa
Farr Associates
Recruitment Specialist
