Sea Freight Exports Clerk

Our client is a global freight forwarder, although shipping world-wide they are a specialist shipper to Africa, the Middle East, India and Pakistan. Working with local partners on every continent this ensures they can offer you the best advice and sea freight options available.
Well established they are looking to strengthen the operations team and are now recruiting for a Sea Freight Operations Exports Forwarding Clerk.

Key responsibilities are as follows

* Dealing with customer queries via telephone/email
* Monitor and maintain a shared email inbox and work with Microsoft teams
* Obtain costings, provide quotes complete with service information to clients
* Undertake customer bookings and input data into their Freight system
* Prepare and submit import customs entries
* Liaise with clients, sub-contractors, suppliers and overseas agents
* Check and send customer documentation
* Produce bills of lading
* Provide bill of lading instructions
* Carry out any other reasonable duties required by the business
Experience required

* Sea Freight forwarding experience
* A candidate who can work to deadlines and has an overall understanding of freight forwarding.
* Attention to detail
* Decision-making ability
* Good organisational skills
* Good communication skills (verbal and written)
* Ability to use Excel, Word and Outlook
* Professional telephone manner (particularly with challenging clients


Salary and Benefits

* Salary Circa 30,000 depending on experience.
* Working hours - 9-5:15
* Holidays - 22 days + Bank hols to start
* Pension