Senior Creative Project / Account Manager - Packaging & Design

Location: Leeds (Hybrid working - 3 days office, 2 home)

Salary: DOE

Company: A full-service packaging and branding agency.

Role: This is a pivotal client-facing role responsible for managing the successful delivery of packaging design projects and maintaining strong, productive relationships with a key client.

The primary liaison between one of our biggest clients and the internal design and production teams. You will ensure that all Packaging design projects are delivered on time, within scope, and aligned with our client expectations.

To drive to achieve creative excellence through excellent communication, project management, and design coordination skills.

Own and be responsible for ensuring that all Packaging Design & Artwork projects are managed professionally.
Collaborate with clients or internal stakeholders to define project goals, deliverables, scope, and timelines.
Translate client briefs into actionable project plans, ensuring clarity on objectives and expectations.
Work with creative leads, designers, and delivery team to align project scope with available resources.
Monitor progress daily/weekly and adjust plans proactively to meet deadlines.
Act as the central point of contact between creative teams (design, copy, art direction, production) and stakeholders.
Maintain regular updates with clients or account teams, managing expectations and approvals.
Review work for consistency against brief, brand guidelines, and client feedback.
Attending client briefing and presentation meetings.
Help promote a quality culture, and performance improvement, throughout the business

Requirements:

Strong understanding of packaging design, retail merchandising, and consumer behaviour
Worked within a reputable packaging and branding agency
Experience in account management, ideally within a design, marketing, or retail environment
Worked on FMCG accounts (retail and/or brand)
Proven track record of managing multiple design projects and delivering successful campaigns
Experience working with design and production teams, as well as external vendors or suppliers
Commercial experience
Ability to direct, support and control a multitude of activities
Confident in preparing strategic and creative proposals
Proven clear, confident and unambiguous communication skills to meet the requirements of daily contact with client and internal departments
Demonstrable confidentiality and integrity
Proven problem analysis with insight and critical thinking skills
Proven project management skills
High levels of organisation
Prioritisation of high volumes of work to achieve all tasks on time, on brief and on brand

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