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Customer Service

Adore Recruitment
Posted 19 hours ago, valid for 4 hours
Location

Brentwood, Essex CM133HZ, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • A full-time CALL AGENT position is available at our Brentwood operations hub, offering a 4 on 4 off shift pattern with varying hours.
  • Candidates must possess a valid driver's license and have a fearless, customer-first attitude to excel in this role.
  • The role involves multitasking, coordinating schedules, and efficiently handling emergencies while ensuring smooth operations.
  • The salary for this position is competitive, and employees will enjoy perks such as a company pension and free on-site parking.
  • Previous experience in a similar role is required, and applicants should be prepared to demonstrate their problem-solving and organizational skills.

Sick of the same old 9-to-5 routine?

Looking for a role where you can actually make things happen?

At our Brentwood-based operations hub, we don’t just take calls—we keep the wheels of the industry turning. We’re problem-solvers, fixers, and fast-thinkers who thrive in high-pressure environments. If that sounds like your vibe, keep reading.

CALL AGENT - BRENTWOOD - MUST DRIVE - FULL TIME OFFICE BASED

Full-Time | Permanent | 4 on 4 off Shift Pattern

Shifts: 06:30-16:30 | 07:00-17:00 | 12:00-20:00

Must Drive - Remote Location | Salary + Perks Included

WHAT YOU’LL BE DOING:

Take charge of every call—answer, resolve, escalate, impress.

Connect the dots between customers, engineers, and the service team.

Keep systems updated and jobs flowing without a hitch.

Chase invoices, handle costs, and make admin headaches disappear.

Coordinate engineers and nail down schedules like a logistics pro.

Handle emergencies and breakdowns with cool-headed efficiency.

WHAT YOU BRING:

A fearless, customer-first attitude that gets things DONE.

Top-tier multitasking and organisation skills—you thrive in chaos.

Laser-sharp attention to detail—nothing slips past you.

Tech confidence and a solutions-focused mindset.

Accountability and follow-through—you own your work from start to finish.

WHAT YOU GET:

Company Pension - we’re planning ahead with you.

Death in Service Cover - because we look after our own.

Free On-Site Parking - no more hunting for a spot.

Company Events - a team that works hard and plays hard.

This isn’t just a job. It’s your chance to level up.

Bring your energy. Bring your ambition. And bring your CV.

Apply now. Let’s make it happen.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.