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We are seeking a Housing Leaseholder Manager for our public sector client based near Grays on an initial 3-month contract (expected to last around 10 months), paying £400 to £500 per day inside IR35.
This role allows hybrid working - 2-3 days per week on site.
Proven skills working with the following:
• Leaseholder engagement and leadership across large property portfolios
• Right to Buy legislation and application processes
• Section 20 consultation and major works billing
• Service charge setting, invoicing, and compliance
• Resolving complex leaseholder queries and disputes
• Coaching and managing high-performing housing teams
• Policy development and stakeholder communication
The role involves:
• Leading all aspects of homeownership services for over 940 leaseholders across 10,000 properties
• Overseeing major works and ensuring Section 20 consultations are delivered within statutory timeframes
• Managing service charge processes, billing accuracy, and income collection
• Acting as the service lead for leaseholders and ensuring high customer satisfaction
• Ensuring full legal compliance across all leasehold and Right to Buy services
• Representing the council in tribunals and stakeholder forums where required
• Driving continuous improvement, innovation, and service transformation
Interested?
Please apply below.
Homeownership Manager, Leasehold Services, Section 20, Right to Buy, Service Charges, Housing Compliance, Major Works, Leaseholder Engagement, Council Housing, Local Authority, IR35, Hybrid Role, Housing Assets,
