- Manage EL and PL claims from initial notification to resolution.
- Assess liability and investigate claims, including potential fraud.
- Negotiate settlements within authority levels.
- Liaise with policyholders, third parties, and legal representatives.
- Maintain accurate records and ensure compliance with industry regulations.
- Minimum of 5 years' experience handling EL/PL claims.
- Strong knowledge of liability claims processes and regulations.
- Excellent communication and negotiation skills.
- Proficiency in claims management systems and Microsoft Office.
- Relevant insurance qualifications (e.g., Cert CII) are advantageous.
- Competitive salary based on experience.
- Hybrid working model.
- 25 days annual leave plus bank holidays.
- Pension scheme and life assurance.
- Opportunities for professional development and further qualifications.