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A renowned Independently owned UK based Loss Adjusting company with offices worldwide providing claims solutions with exceptional customer service alongside technical expertise, are looking to strengthen their Subsidence Team due to new clients coming on board, the role is fully remote working with the occasional requirement to work from the office.
- This will be an exciting time for any experienced Subsidence Claims Handler to join, you will be part of a growing specialist division with a big team spirit offering lots of opportunity to progress and develop within the organisation.
- You will have the opportunity to utilise your subsidence experience by working with an experienced team taking full ownership of your own allocated cases from start through to conclusion.
- Providing a first-class customer service you will strive to continuously improve and build a market leading reputation within the Industry.
Key responsibilities:
- Manage your own caseload of subsidence claims
- Carry out desk-top handling using digital solutions
- Work closely with Surveying Engineers arranging instruction
- Liaise with all relevant parties ensuring the smooth management of the claims process
- Provide a high standard of customer service
- Utilise your exceptional technical expertise demonstrating your subsidence knowledge
- Work to client SLA's and KPI's
About You:
- Excellent Buildings/Subsidence claims handling experience
- Insurance Principles knowledge
- Exceptional communication skills and experience, verbal and written
- The ability to work within a pressured and busy environment working to strict deadlines and timescales
- Excellent IT/Systems experience with a high level of competency
- Industry qualifications CertCILA/Cert CII, working towards or the desire to complete
Salary & Benefits:
- Competitive annual salary
- Contributory pension
- Bonus
- Flexi benefits
- Birthday holiday
- 35 hours per week Monday - Friday
- Remote working
