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Job Title: Store AssistantSalary: £12.50 per hourHours: 37 hours per weekJob Type: Temporary OngoingLocation: Marston Green
We are seeking a dedicated Store Assistant to join a fantastic team. This role is a blend of customer service and yard duties, ensuring customer satisfaction through excellent service while also managing stock and yard operations.
Key Responsibilities:
- Handle customer inquiries and process orders efficiently in a local site or branch environment.
- Manage account setup, pricing, order entry, and resolve any customer queries.
- Process credit notes and manual invoices, ensuring all procedures are followed correctly.
- Reconcile banking, process payments, and assist with calculating commission payments.
- Provide rapid issue resolution, escalating when necessary for quick turnaround.
- Build and maintain strong relationships with customers, agents, and internal teams to understand and meet their needs.
- Engage proactively with customers, identifying potential sales opportunities and passing them to the sales team.
- Carry out yard duties, including managing stock levels and ensuring the yard is safe and well-organised.
Requirements:
- A passion for delivering high-quality customer service with excellent communication skills.
- Experience in a fast-paced, customer-facing role, whether in retail, on the phone, or in a yard environment.
- Strong organisational skills and the ability to prioritise tasks and problem-solve effectively.
- A keen willingness to learn about about products and industry.
- A full, clean UK manual driving licence (a forklift licence is beneficial but not essential).
Why Join?
- Play a key role in a respected company while gaining valuable experience.
- Be part of a dynamic team in a busy environment where your contribution is valued.
- Competitive hourly rate with a mix of customer-facing and hands-on duties.
Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
