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Location: North Somerset - Construction Site Based
Status: Contract - INSIDE IR35
Duration: 31dec26
Reports to: Senior FM Delivery Lead
Morson Talent are working on behalf of a major player within the Energy Sector who have a current (contract) requirement for a motivated FM Delivery Lead for Soft Services to join their established site-based team in Somerset. If you have solid and relevant experience coupled with an ambition to deliver and strive towards excellence, this contract opportunity could be for you!
The Opportunity
- The role holder will be responsible for the day-to-day delivery of Soft FM Services at the Project/construction site and its Associated Developments.
- This includes planning and oversight of all aspects of the Soft FM Service which supports the project: Housekeeping, FM Helpdesk, Fleet Management, Locker Management, Welfare & Office planning and other services as requested to support the Project and its contractors.
- The services will be provided at site as well as other office and ancillary buildings on various other associated developments.
- The role holder will be responsible for developing, reviewing and amending policies and procedures that underpin strategy within their work area, and may also be called upon to help prepare detailed specifications, in support of the procurement process.
The Delivery Lead will:
- Manage day to day the provision of a critical site support service to the construction workforce.
- Manage and be directly responsible for the Soft FM Services contracts.
- Be accountable for ensuring all statutory, regulatory and site controls are complied with.
- Form effective relationships with their service contract partner and champion clarity, respect, positivity, humility and integrity.
- Ensure the contract partners team are fully competent to perform their assigned roles - and that any shortfalls are reported to the Service Manager without delay
- Develop and implement plans to ensure service delivery meets or exceeds the expectations and project work schedule
- Develop and implement plans to ensure service delivery meets or exceeds the expectations and project work schedule - includes collection of forecasting information on workforce requirements
- Anticipate and resolve any issues arising with the FM contractors' package of works and services, identifying risks and facilitating their resolution or escalate to Senior FM Delivery Lead.
- Support the preparation of monthly reports including safety performance, performance against SLAs, performance against KPIs, financial reporting, project forecasting and forward planning.
- Monitor and manage stock levels including procurement of office and welfare furniture, fittings and equipment.
- Co-ordinate the delivery of workspace services and play a key role in managing the process to include:
o safety management
o quality management
o environmental management
o risk mitigation
Knowledge, Skills, Qualifications & Experience
- Recent and relevant In-depth knowledge and experience of workplace organisation along with Soft Service Delivery
- Management [or leadership] experience in a service lead environment.
- Experience of working in a high regulated environment.
- Must be confident in own abilities and be able to deliver in a dynamic environment.
- Proven experience within a large project environment.
- Excellent communication skills and able to strike up effective working relationships.
- Must be willing to work with our local supply chain partners in a cooperative way.
Desirable
- Experience of working with and developing budgets.
- Recognised and certificated 'Behavioural Safety Programme'.
- Recent IOSH accreditation [or equivalent].
- Degree Level or Equivalent Qualification in a relevant subject
