Software Support Coordinator
Bridgwater (Office Based)
28,000 - 35,000 + Development + Extensive Training
An excellent opportunity awaits a customer and IT-minded professional to join an established IT solutions provider in a role offering great variety, strong development, and extensive training opportunities.
This company is a well-established IT services business providing technology solutions and support services to SME businesses across England.
In this role, you will bridge the gap between clients and technical teams by providing pre-sales technical and post-sales IT implementation support. You will ensure troubleshooting, systems configuration, and user training are completed effectively based on a strong understanding of each client's technical and business needs. Training includes IT systems and software such as PowerBI and SQL, as well as project management certifications such as Prince2. This role is based on-site in Bridgwater, Monday to Friday.
The ideal candidate will have a strong understanding of SMEs and the IT and business challenges they face. You will be IT proficient, coming from IT Support or IT Engineering backgrounds and looking for a more client-facing role, or a client-focused person looking to move into a more IT or software support-focused position with long-term development and progression.
This is a fantastic opportunity to join an established IT solutions provider in a client-facing IT role offering great development, training, and long-term growth.
The Role:
*Support SME clients with software implementation - from pre-sales demos through to configuration, training, and troubleshooting
*Act as the bridge between clients and technical teams
*Client-focused, technical IT position with strong training and development opportunities
*Office-based in Bridgwater, Monday to Friday, with overtime opportunities
The Person:
*IT or software systems proficient, looking for a client-focused technical role
*Good understanding of SME IT and business challenges
*Confident written and verbal communicator
*Keen to progress and develop in IT solutions and support
*Within commutable distance to Bridgwater, with full UK right to work
Reference Number: BBBH (phone number removed)
To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Marcel Cerek at Rise Technical Recruitment.
Rise Technical Recruitment Ltd acts as an employment agency for permanent roles and an employment business for temporary roles.
Back to searchSoftware Support Coordinator
Rise Technical Recruitment
Posted 4 days ago, valid for a day
Bridgwater, Somerset TA6 3BU, England
£28,000 - £35,000 per year
Full Time
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Sonic Summary
- The Software Support Coordinator position in Bridgwater offers a salary range of £28,000 to £35,000 plus development and extensive training opportunities.
- This role involves providing pre-sales technical and post-sales IT implementation support, acting as a bridge between clients and technical teams.
- Candidates should have experience in IT Support or IT Engineering, with a strong understanding of SMEs and their IT challenges, and a desire to transition into a client-facing role.
- Training will cover IT systems and software such as PowerBI and SQL, along with project management certifications like Prince2.
- The position is office-based, requires a confident communicator, and is suitable for those looking to progress in IT solutions and support.
