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We are recruiting on behalf of a growing national plant hire provider operating across construction, rail, major projects, and energy sectors. They are committed to safety, sustainability, and integrity, and invest in their people through training, development, and career progression opportunities.
We are looking for an Operations Controller to join the Attachments Division in Bridgwater. This role ensures accurate daily operations of the attachments division, managing hire records, contracts, charges, and administrative processes. It's a varied position requiring excellent customer service, attention to detail, and the ability to work on your own initiative in a fast-paced environment.
Overview
- Process hire requests and contracts in the plant management system.
- Communicate effectively with internal and external customers regarding equipment availability.
- Upload damage charges, asset defects, and maintenance/service records.
- Generate purchase orders and assist with goods receiving.
- Manage Loler certification and ensure compliance
- Allocate jobs for mobile staff efficiently, ensuring priority and location-based planning.
- Support depot operations including site inductions, health & safety compliance, and cover for colleagues.
- Contribute to process improvement and ensure high standards for PDI & PHI repairs.
Requirements
- Strong organisational and communication skills.
- Ability to work in a fast-paced environment and adapt to business needs.
- Team player with proactive problem-solving and decision-making.
- Good phone etiquette and ability to upsell products/services when appropriate.
Salary and benefits
- 30,000-32,000 per year, dependent on experience.
- 5-hour week, 5 days per week, with flexibility to suit business needs.
- Enhanced annual leave entitlement increasing with service.
- Workplace pension, employee assistance program, and wellbeing support.
- Refer-a-friend scheme and annual employee satisfaction survey.
- Discounted gift cards, volunteer days, eye test and vision care vouchers, and flu vaccination vouchers.
- Accredited living wage employer.
Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.
We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
