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Customer Service Advisor

Office Angels
Posted 9 days ago, valid for 2 days
Location

Brighouse, West Yorkshire HD6 1RZ, England

Salary

£33,000 per annum

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

SonicJobs' Terms & Conditions and Privacy Policy also apply.

Sonic Summary

info
  • The position is for a Customer Service Advisor based in Brighouse, offering a salary of up to £33,000 per annum plus benefits.
  • This is a full-time, permanent role with working hours from Monday to Friday, 8am to 5pm.
  • Candidates must have previous experience in customer service, particularly in aftersales support or complaint handling.
  • The role involves responding to customer inquiries through various channels and ensuring high levels of customer satisfaction.
  • Additional benefits include 25 days of holiday, discounts on gym memberships and retailers, and opportunities for career development.

�? Customer Service Advisor - Brighouse | Up to £33,000 + Benefits | Full-Time, Permanent �?

We're proud to be partnering with a well-established business based in Brighouse, currently seeking a dedicated and enthusiastic Customer Service Advisor to join their growing team.

This is a full-time, permanent role working Monday to Friday, 8am-5pm, offering a competitive salary of up to £33,000 per annum, plus a range of benefits.

?? What's In It For You:
  • Competitive salary up to £33,000 per annum
  • 25 days holiday plus bank holidays
  • Discounts on gym memberships and retailers
  • A supportive and collaborative working environment
  • Opportunities for career development and progression
  • Additional company benefits
  • No weekend work - enjoy a healthy work-life balance
?? What You'll Be Doing:

As a Customer Service Advisor, you'll be the first point of contact for customers, providing outstanding support across multiple channels. Your day-to-day responsibilities will include:

  • Responding to customer queries via phone, email, live chat, and social media
  • Managing aftersales queries and resolving issues efficiently
  • Handling complaints with empathy and escalating when appropriate
  • Accurately logging information and updating internal systems
  • Ensuring a high level of customer satisfaction through professional service
?? What We're Looking For:
  • Previous experience in customer service is essential
  • Experience in aftersales support or complaint handling
  • Strong communication skills and a customer-focused approach
  • Excellent attention to detail and ability to multitask

If you're ready to bring your customer service expertise to a company that truly values its team, we'd love to hear from you.

?? Apply now or contact us for more information!

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

SonicJobs' Terms & Conditions and Privacy Policy also apply.