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Role: Senior Account Manager (Maternity Cover)
Location: Brighton office based (regular visits to office) but working across South / West
Hours: Full-time (flexible/home working supported)
Pay: From £34,000 per annum + target related commission (£15k)
MAT Cover (9 - 12 months)
An exciting opportunity has arisen for a confident and driven Senior Account Manager to join a dynamic organisation based in Brighton, covering the South / West regions of England. This is a key role focused on delivering outstanding customer experiences, retaining and growing accounts, and supporting a small team to achieve regional targets.
Benefits:
- Commission scheme based on individual and team performance
- Flexible and hybrid working options
- Opportunities to attend overseas trips and industry event
The Requirements:
- Strong sales, retention, and objection-handling skills
- Experience supporting or mentoring a sales team
- Confident use of CRM and reservation systems
- Commercially aware with a solid grasp of margins and competitor activity
- Excellent communication, relationship-building, and organisational skills
- Knowledge of educational travel products and relevant regulations
- Clean driving licence desirable
- Must be eligible to work with children and pass a DBS check if required
The Role:
- Achieve monthly and annual revenue and retention targets
- Support and coach a small team of Account Managers
- Deputise for the Head of Sales as needed
- Manage key customer accounts, anticipating needs and resolving issues
- Ensure CRM processes are followed accurately across the team
- Build long-term customer relationships and represent the company at events
- Collaborate with internal teams to improve products and services
- Promote a high-performance, customer-focused culture
- Regularly act on feedback to enhance the customer journey
If you're looking to join a collaborative and ambitious team where your leadership and customer focus will make an impact, please apply to this Senior Account Manager role below or call Jamie Watson on between 9am-5.30pm.
