Exceptional Marketing Account Manager

Exceptional Marketing Account Manager

Salary: £36,000 - £45,000 annual reward (£35,000 - £38,000 base salary, dependent on experience, plus bonus of £1,000 to £7,000 annually).

Permanent, full-time position.

Excellent prospects for progression within the company.

Share options after 24 months.

A healthy work-life balance with access to wellbeing resources including an employee assistance programme (EAP). 28 days holiday (plus Bank Holidays) with annual increases to a maximum of 31 days.

Flexible and varied role in a successful business development and marketing consultancy. Good salary and fantastic benefits. Excellent training, support, and progression opportunities.

Delivering marketing expertise to some of the world’s most impressive professional and purpose-led organisations. Our clients are doing exciting, challenging and creative work for businesses, governments, high profile individuals and charities. Unlimited opportunities exist for the right person.

You will be reporting directly to our Managing Director. Your role will involve managing multiple clients, projects, and team members simultaneously. Core things for you to excel at are:

Client service and support

• Build professional and trusting relationships with clients and prospects to achieve trusted advisor status
• Think creatively and strategically, offering suggestions for improvement and progression - and then leading their implementation.
• Interact regularly and professionally with a range of different personalities.
• Organise, attend, and lead regular client meetings.

Team support

• Provide excellent, consistent, and strategic project and account management across the team.
• Create and lead internal business development initiatives.
• Manage external supplier relationships and referral networks.
• Manage and mentor other team members (no direct reports until after initial 6-12 months, but helping others manage their work and agreeing team priorities).
• Support directors with the wellbeing of team members.
• Attend relevant industry events and networking sessions.

Analytics and reporting

• Ensure regular reporting across the team of KPIs and hours completed, as well as project budgets and invoicing.
• Manage and update data using our CRM (HubSpot).

About you:

• Stand-out interpersonal skills.
• Excellent communication skills (across spoken and written content).
• A strong understanding of marketing and business development.
• B2B marketing experience.
• Commercial awareness.
• Versatility - and the ability to get stuck in and work at pace.
• Experience working in an agency or fast-moving consultancy.
• Independence - and the ability to work on your own initiative.
• Ability to prioritise and deliver work effectively, and in a responsive manner.
• Good Microsoft skills (including Outlook, Teams, Word, Excel, and PowerPoint)
• Some knowledge or willingness to learn other packages that clients need us to use (Google, Slack, Zoho etc).

The company:

• We provide marketing and business development support for intelligence-led clients, including global leaders in law, accountancy and consulting. Our three core offerings involve being the marketing team for clients, interim management and training.
• Our main base is in central Bristol where we have a sustainable, modern, and wheelchair accessible office.
• You’ll have a lot of freedom to choose where you work from. We find that 3 days per week in the office will give you the most from the role, but we are big fans of hybrid working.
• You will also be expected to travel for the day to our clients’ offices across the UK (all travel expenses will be paid) when needed - this will vary but tends to be a couple of times a month.

The culture:

You’ll have a chance to make a big impact both in our company and within clients’ organisations.We encourage people to be themselves at work; we have an informal and open environment where people are welcome to share their views right from the start on everything from how the company is run, to what pictures we have on the walls.

We are a small team, with a lot of external resources. That means we all chip in to get things done - and consequently, we all get a say and ideas are heard.We try to maintain a pretty flat structure by supporting each other and recognising one another’s strengths.