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Our client, a leading provider of advanced connectivity and IoT solutions, seeks an experienced Field Services Technician. You will be pivotal in aiding clients and other in-house teams, by leading the installation and maintenance of advanced solutions at customer sites. The mission is to connect the disconnected, bridge the connectivity gap, and unlock the full potential of organisations worldwide.
Key Responsibilities:
- Service Delivery:Effective and timely delivery of services through installation, configuration, and commissioning of all advanced solutions.
- Customer Experience: Meet and exceed customer expectations, which is measured through customer satisfaction and feedback data.
- Brand Representation:Alwaysmaintaina professional and positive image and provide excellent customer service whilst on-site.
- Safe Working: Undertake work according to policies and procedures, health and safety standards and regulations.
- Job Administration: Timely and accurate completion of administration related to the role (e.g. job notes, install photographs, admin of stock, H&S recordings etc.).
Required Qualifications and Experience:
- Similar Work: Demonstrable experience in a similar role. Working with businesses such as BT, Sky, Virgin Media, or similar would be advantageous.
- Lone Working: Those familiar with autonomous work yet collaborative when the situation demands.
- CSCS: A CSCS card holder and comfortable working at height.
- Driving: Full UK Driving Licence (with less than 6 penalty points).
- Interest in IoT /Connectivity:Those with a basic understanding of computers, routers and networking. (Microsoft Windows, Printer setup, IPV4 & Router configuration)
So what's in it for you?
As a small business, you can make a real difference knowing you are supported by a team of 50 across three offices. Our client takes a long-term view of things, and this means focus is on personal and professional development that is fully funded and will help you to get to and stay at the top of your game.
Compensation & Benefits:
- Up to 43 days a year of holiday (inclusive of bank holidays)*
- Enhanced Company Pension Scheme
- Enhanced Maternity Leave
- Enhanced Paternity Leave
- 5 Paid Charity Days per year
- Free Gym Membership*
- Health and Dental Care options*
- Private Health Cover*
- Team away days
- Death in service at four times the salary
- Paid extended parental leave*
- Paid bereavement leave for those you love, not just direct family
Your Toolkit:
To ensure you're well-equipped:
- Comprehensive training is provided.
- A company van for work-related travel.
- A company mobile and laptop.
- A company debit card for necessary expenses.
If you know someone suitable for this role, share the word and through our referral scheme receive up to 250! Click herefor further details on our recommendation scheme. This is just one of the many roles we are working on at the Sammons Recruitment Group. Please visit our website (url removed) for full details on all Permanent, Temporary and Contract career opportunities we are actively seeking candidates for. Recruiting on the basis of Talent, we are committed to supporting and promoting diversity in the workplace and consider all applications. Any salary advertised is for search purposes only. If you have not heard from us within 7 days you will have not been successful on this occasion, however, we would welcome your application for alternative vacancies.
