Back to search
On-Call Support Worker - Bristol
Location: Bristol (BS16) Pay: Up to 14.32 per hour Job Type: Full-time | Part-time | Permanent
Are you an experienced Support Worker looking for the next step in your career? Do you have strong leadership skills, resilience, and a passion for delivering outstanding service? If so, this On-Call Support Worker role could be perfect for you.
About the Role As an On-Call Support Worker, you will be at the forefront of care services, providing responsive and effective support to staff, service users, and other stakeholders. This role is crucial in ensuring continuity of care and emergency response outside regular office hours.
The on-call service operates 24/7, and we are looking for fully flexible individuals who can cover a range of shifts when required.
Types of On-Call Roles:
On-call: Answering calls, resolving queries, and liaising with support teams
Standby: Attending sites to provide emergency cover and direct support
Key Responsibilities
Respond to phone calls from staff and service users outside regular office hours
Communicate with support staff and liaise with approved agencies
Provide cover when required, attending shifts if no alternative is available
Ensure accurate record-keeping, documenting interactions and incidents
Remain in a fit state to drive and within reasonable proximity to service locations for emergency response
Assist with competency assessments of support staff
Support senior management with administrative tasks when required
Essential Skills & Experience
Experience in a support role
Reliable with strong leadership and communication skills
Resilient, organised, and able to multi-task
Flexible and adaptable, ready to cover shifts at short notice
Driver with own vehicle and clean licence
Desirable Skills
12+ months experience in support roles
Experience at supervision or management level
Experience in various support settings
Understanding of challenging behaviour support
Benefits
Competitive hourly rate up to 14.32
Excellent training and support
Help@hand membership providing 24/7 health & wellbeing support
Bike scheme
Vouchers for significant birthdays/life events
Christmas perks
Apply Today!
Contact details:
