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Responsibilities of a Debt Advisor:
- Give regular debt advice to vulnerable individuals dealing with financial challenges in-line with FCA
- Be able to sign post vulnerable clients to the correct agencies that can aid them with their financial struggles
- Set up payment plans, assist with welfare benefits ad income maximisation to prevent arrears
- Adapt to different customer requirements and work in a hybrid and tailored manner by making home visits, phone calls and communicating via email
What we'd love to see from you:
- Accredited in or working towards experience in providing debt advice
- FCA regulated experience or the equivalent CertMAP qualification
- Have knowledge on welfare benefits, income maximisation and arrears prevention
- Have a full UK driving license and access to a vehicle
Benefits of this role:
- 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
- Chance to buy or sell holiday as part of our flexible benefits package
- 3 additional Wellbeing days and 2 paid volunteering days
- Generous matched pension scheme up to 12% and Life cover at 4x salary
- Enhanced maternity/adoption pay
- Enhanced paternity pay - 6 weeks full pay (after 26 weeks' service)
- Options for private medical insurance, dental insurance and critical illness cover
- Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service
Job title: Debt Advisor
Location: Bristol or Exeter
Salary: 32,000
Working Hours: 37 hours - hybrid working
If this Debt Advisor role is for you then please apply or contact (url removed)
