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- Assisting passengers with reduced mobility throughout the airport journey
- Using equipment such as wheelchairs and ambilifts to help passengers
- Delivering excellent customer service with empathy and professionalism
- Assisting passengers with reduced mobility throughout the airport journey
- Using equipment such as wheelchairs and ambilifts to help passengers
- Delivering excellent customer service with empathy and professionalism
- Liaising with airlines, ground handling agents, and security personnel
- Adhering to health & safety and aviation security standards
- Logging completed assistance tasks on electronic systems
- Responding quickly and efficiently to requests and last-minute changes
- A genuine passion for helping people and providing outstanding customer care
- Excellent communication skills and a calm, reassuring manner
- Physically fit (you’ll be on your feet and moving all day)
- Reliable, punctual, and able to work shifts, including early mornings, evenings, weekends, and bank holidays
- Comfortable working both indoors and outdoors in all weather conditions
- Ability to follow detailed procedures and work in a fast-paced environment
- Must be eligible to work in the UK
- Must be able to pass a Basic DBS check
- Able to provide a full 5-year checkable work/education history
- Must pass an Airside Security Pass application (includes criminal record check, right to work, and references)
- Competitive hourly rate: £12.68 per hour
- Full training and uniform provided
- Supportive team environment
- Opportunities for progression
- Free airport parking while on shift
