Customer Service Admin

Pertemps Bristol Commercial

Posted 10 hours ago, valid for a month

Bristol, City of Bristol BS6 5EX

Part Time

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Sonic Summary

The Customer Service Administrator position is located in Yate, Bristol, and is a temporary role lasting 4 weeks.
The job requires candidates to have proven experience in administrative roles or customer service environments.
The pay rate for this position is £13.00 per hour, with working hours from Monday to Friday, 08:30 to 17:00.
Key responsibilities include responding to helpdesk queries, logging issues, and maintaining accurate records.
Candidates should possess strong organizational skills, excellent communication abilities, and a proactive attitude.

Customer Service AdministratorLocation: Yate, BristolContract Type: Temporary 4 weeks CommitmentHours: Monday to Friday, 08:30 - 17:00Pay Rate £13.00phOverview:This position is ideal for a customer-focused individual who thrives on supporting clients and customers. You will handle queries and orders via the phone ensuring responsive and effective service as part of the helpdesk team.Key Responsibilities:

Promptly respond to and acknowledge all helpdesk queries
Log helpdesk issues in the system using the specified format and track all correspondences.
Manage queries diligently until resolution.
Maintain accurate records of key activities.

Requirements:

Proven experience in administrative roles or customer service environments.
Strong organisational skills with the ability to multitask in a fast-paced setting.
Excellent communication skills, both verbal and written.
A proactive, can-do attitude, with a keen eye for detail.
Strong team player with excellent relationship-building capabilities.

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