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Working for a leading logistics company in BS35, this is an amazing opportunity to join a FTSE 500 company employing over 15,000 employees across the world!
Job Description
Major Duties and Responsibilities:
- Daily process and input of all customer orders and distribution accounts.
- Provide daily operational reports that are accurate and timely.
- Run stock reports to check for product availability.
- Generate all related paperwork and necessary information required for customer workorders, checks all orders for special requests and posts inventoryrecords.
- Perform accurate and timely data entry for receiving, order allocation, shippingand inventory management.
- Rate domestic transportation bills.
- Coordinate special, last minute shipping requests with the Transportation andOperations Departments, expediting any order as necessary.
- Trace orders as required and notify customers of activity concerning their order.
- Ensure accurate and timely client and vendors billing.
- Maintain damage records and backorder logs.
- Handle returned merchandise in an efficient manner and ensures proper credit isgiven to the customer.
- Input all receipts, putaways, moves, picks, shipments and cycle counts
- Communicate effectively with customers as required.
- Provide warehouse staff with necessary documents and information needed tocomplete receiving, and to ship orders.
- Maintain excellent working relationships with customers by responding to allinquiries and complaints concerning work orders, invoices, shipments,inventory counts, etc. in a courteous and efficient manner.
- Report customer feedback to management, including any signs of customerdissatisfaction.
- Act as a liaison between the warehouse and the customer in administration ofaccounts and between the office and customer regarding invoicing andcredit information.
- Contribute to maintain strong relationships with vendors (trucking companies, and others).
- Provide support with other miscellaneous projects, filing and research
- Oversee all paperwork associated with orders and maintain the corresponding files.
- Maintain a current and accurate DLSOP that details the processing requirements foreach account.
- Answer phone calls according to company standards
- Receive inventory.
- Ensure accurate and timely data entry into our operating system
Qualifications
- If you have any experience and/or training in inventory control and/or distribution operations this would be advantageous but full training will be provided as long as you have a good track record in Customer Service / Admin
- Effective interpersonal skills, including proven abilities to listen, comprehend,effectively communicate clearly and concisely to obtain positive results.
- Pro-active, strong organizational skills.
- Displayed ability to work independently with minimal supervision
- Good computer skills (Excel, Word, PowerPoint).
Additional Information
- Paid Vacation, Holiday, Sick Time
- Health Plan: Medical
- Life Insurance
- Employee Stock Purchase Plan
- Training and Personnel Development Program
- Growth opportunities within the company
- Employee Referral Program Bonus
