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�? Exciting Summer Job Opportunity: Customer Service Advisor �?
Are you ready to kickstart your career this summer? Our client is on the lookout for enthusiastic individuals to join their team in Bristol as Customer Service Advisors! If you have a passion for helping others and enjoy working in a dynamic environment, this role is perfect for you!
?? Location: Bristol?? Hours: Full-time, 40 hours per week (Monday to Friday)
Shifts from 08:30-17:00One week every four weeks from 09:30-18:00?? Hourly Rate: £12.21 ??? Contract Type: Temporary until September
What You'll Do:As a Customer Service Advisor, you will provide outstanding service by efficiently processing and booking jobs. Your contributions will support branch teams in meeting targets while maintaining high levels of customer satisfaction.
Key Responsibilities Include:
?? Handling incoming calls for new quotes, job bookings, and resolving queries? Validating job bookings and ensuring parts are checked before appointments?? Managing email correspondence and keeping branch managers updated?? Supporting branches in achieving their targets?? Maintaining accurate job notes
Performance Indicators:
Ensure jobs are booked and validated per contractMeet productivity targets and respond to emails on the same dayKeep calls answered within 20 seconds with minimal abandonment rates
Health & Safety:
Promote safe working practises and report any hazardsParticipate in risk assessments, acting as a safety role model
Data Security:
Handle confidential data following company policies
What We're Looking For:
Customer service experience and strong communication skillsKnowledge of company products and customer service principlesAccurate data entry and a proactive, positive attitude
Attributes:
Initiative-driven, resilient, and committed to high-quality workEffective in building relationships with customers and colleaguesStrong problem-solving skills with attention to detail
IT Skills:
Proficient in Microsoft applications and company-specific systems (training provided)
�? Why Join Us?
Work in a supportive and collaborative environmentGain valuable experience in the service industryOpportunity to transition to a permanent role with a annual salary after the probation period
If you're ready to make a difference and provide exceptional service this summer, we want to hear from you! Apply today and take the first step toward an exciting career in customer service!
To apply, send your CV and a brief cover letter to [Insert Application Email]. Don't miss out on this fantastic opportunity!
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
