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Your tasks & responsibilities:
The main mission is to:
Support safety for all aircraft programs and ensure customer satisfaction for the growing in service fleet
Fully answer to customer's maintenance needs
Support the safety and the maintainability of all aircrafts in operations by delivering high quality documentation.
Meet the ICA requirements by enabling to deliver 100% of the expected data at ToT and for each MSN delivered by (EASA regulations)
Provide accessible information for aircraft operators, secure completeness and accuracy of all delivered information.
Support on a daily basis any potential in service issue and be proactive in case of Aircraft On Ground and/or questions raised by any airline.
Answer On Time to customer queries by securing availability within a dedicated team
Contribute to airlines profitability by proposing efficiency enhancement.
Contribute to future digital initiative developments and enable Services development.
How You Will Contribute To The Team
Manage all the authoring activities related to the AMM and TSM for Landing gears.
Analysis of inputs (drawings, design modifications,...) to define the impact on the maintenance manuals delivered to the airlines
Management of the source data: planning, technical verification and incorporation,
Provide answers in the Tech request tool to customer queries and relevant data to meet customer maintenance and operational needs, whilst ensuring that all information is communicated in line with airbus policies, processes and procedures
Monitoring and steering of subcontracted maintenance authoring activities
Leading and chairing of regular review meetings with Design office and local subcontractors, managing workload and priorities to deliver tasks to Time/Cost /Quality
Delivery of documentation content (creations and updates) in accordance with specifications, contractual commitments, approved schedules, quality standards and within budget objectives
Securing fulfillment of Safety rules, Quality process and Technical Data guidelines
Ensuring Customer efficient support by answering daily customer queries and implementation of documentation changes if necessary
Support on daily basis any potential in service issue and be proactive in case of Aircraft On Ground and/or questions raised by any airline,
Propose continuous improvement for Technical Data processes, documentation production activities and IT Tools
Be SIDY3 GSE Representative and contribute to the GSE network
Represent the department at decision-making meetings transnationally and provide feedback on customer needs
Be able to achieve Quality Authorisation to verify / validate technical data products in
accordance with M20528, also known as C1 Incoming Inspection.
The jobholder also plays a key role for SIDY32 in terms of continuous improvements for Technical Data processes & tools and for transnational standardization of ways of working. With credits of experience and upon management nomination, the jobholder could extend his responsibilities by taking transverse missions within SID such as Technical Data Customer Interface (TDCI) aiming at coordinating major Technical Data subjects' specific to a portfolio of Airlines/Lessors. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.
About You/Skills
Aerospace engineering/ Aircraft Maintenance experience
Knowledge of aircraft maintenance, systems and production processes and procedures
Awareness of international authoring standards and tools
Aircraft configuration Management
Dynamic, Proactive and Positive mind set
Risk and opportunity management skills
Ability to follow-up activities
Good team player and good organizational skills
Communication skills and assertiveness
Curious and open-minded for changes and continuous improvement
Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
