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Senior Infrastructure Engineer (MSP)
Bristol - Hybrid
Full-time, Permanent
£40,000 - £50,000 per year
A dynamic and growing IT Cloud Managed Services Provider (MSP), is on a mission to empower people through technology. Based on the outskirts of Bristol they deliver expert IT solutions, infrastructure modernisation, workspace transformation, and managed services to a diverse client base.
We're looking for a Senior Infrastructure Engineer to join our expert team and play a key role in delivering high-level technical support, mentoring junior engineers, and helping shape the future of our service offerings. This is a fantastic opportunity for a skilled IT professional with a strong background in Microsoft 365, Azure, and virtualisation technologies to thrive in a collaborative and forward-thinking environment.
Senior Infrastructure Engineer - What You'll Do
- Provide 3rd line support and resolve complex technical issues
- Manage escalated tickets and mentor Infrastructure Engineers
- Conduct audits, health checks, and contribute to service development
- Collaborate with the Service Desk Manager and technical consultants
Senior Infrastructure Engineer - What You'll Need
- Previous experience working for a MSP
- 3+ years in 3rd line support or 1+ year in a senior infrastructure role
- Very strong technical skills in several of the following with a focus on Microsoft technologies (365 and Azure):
- Azure Site Recovery, vSphere, Horizon View, Hyper-V, Microsoft server, Active Directory, Microsoft Exchange / O365, Microsoft SQL, SharePoint, SCCM, RDS, SAN & SAN Fabric, Backup/business continuity, LAN networking, Wireless networking, Citrix XenApp, Azure.
- Excellent problem-solving, communication, and decision-making skills
- Flexibility to travel to client sites and participate in a monthly on-call rota
Perks & Benefits
- Company pension, enhanced parental leave, wellbeing programme
- Free on-site parking, canteen, and regular company events
Apply now to be part of a team that values innovation, collaboration, and continuous growth.
Reasonable Adjustments: We understand that there are a wide range of reasons that you may require reasonable adjustments to the recruitment process- please let us know in your application how we can best support you.
