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Personal Assistant to Account Lead
Who are Diligenta?
Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development.
Summary of the role
We currently have a vacancy for a Personal Assistant in the operations department in the Aviva Account in Bristol. This role involves delivering PA, secretarial, and administrative support to Account Leads on a daily basis, ensuring that all relevant tasks are efficiently managed to facilitate and streamline their responsibilities.
What you'll be doing
- Managing and maintaining the diary and inbox, prioritising deadlines and key activities to ensure effective time management.
- Organising travel arrangements, accommodation, and room bookings as needed, and supporting the Account Lead with personal expense management and other administrative housekeeping tasks.
- Producing accurate and timely documents, briefing papers, reports, and presentations as required.
- Analysing and presenting management information as required for the Account Lead.
- Generating and delivering relevant, accurate, and timely business management information upon request.
- Overseeing and supporting the quality of Vacancy and Change forms for the Account Lead and their direct reports.
- Organising and attending meetings, conference calls, and video conferences, ensuring the Accountant Lead is well prepared and capturing action points during meetings.
- Undertaking a variety of tasks to facilitate the Account Lead's role, working independently and proactively.
- Providing cover and support for other PAs within Operations during absences due to holidays or sickness.
What we're looking for
- Previous experience working in a corporate office environment, preferably in a PS / Secretarial role.
- Proficiency in MS Office Suite, including Excel, Word, Outlook and PowerPoint.
- Must have high levels of integrity, trust, accuracy and attention to detail.
- Excellent interpersonal and communication skills, both written and verbal, telephone etiquette.
- Strong networking, organisational, planning, prioritising and time management skills.
- Must be able to able to work autonomously and work well under pressure.
- Flexibility to adapt to varying work environments and a good understanding of Diligenta's behavioural standards and values.
- Knowledge and experience of MS Access and Project would be advantageous.
- A good level of general education in appropriate subjects is preferred.
Benefits
- 31 days including Bank Holidays
- Eligibility for an annual discretionary bonus scheme
- Personal and career development opportunities to progress your aspirations within the company as well as through our global parent company (Tata Consultancy Services)
- Access to Perks at Work (an online discounted shopping platform) saving you money on a wide range of goods and services, including your weekly food shop, holidays and electrical goods
- Cycle to Work Scheme & Interest free Season Ticket loans
- A companywide Wellbeing programme, including an Employee Assistance Programme and other benefits/resources to support your mental/physical and financial wellbeing
- A comprehensive set of Moments that Matter policies, such as Carer's Leave, Foster Leave and Retirement Leave
- A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service") & Group Income Protection
- Apply to find out about our other benefits
If you need any help or adjustments for any stage within the recruitment process due to health, disability, or any other reason, please let us know.
Ready to take the next step in your career? Apply today and become part of our innovative team!
