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Customs Brokerage Agent - Bristol - Up to 28,000
Our client is seeking a detail-oriented and customer-focused Customs Brokerage Agent to support customs clearance activities and ensure the accurate and timely movement of international freight. This role involves processing documentation, coordinating shipments, and delivering high-quality customer service while maintaining compliance with regulations and internal procedures.
Job type: Permanent
Hours: Monday to Friday - 09:00 to 17:30
Salary: Up to 28,000 DOE
Key Responsibilities
* Process import, export, and transit customs clearances
* Ensure timely and accurate data entry into operational systems
* Prepare and issue invoices in line with client and customer requirements
* Track and monitor shipments, proactively resolving exceptions
* Communicate with customers, suppliers, and colleagues to ensure service standards are met
* Ensure compliance with government regulations, customer SOPs, and internal policies
* Support operational excellence and contribute to continuous improvement
* Escalate issues when necessary and uphold cultural values
Skills & Experience
* 6-12 months of experience in customs, logistics, or freight forwarding
* Strong organisational skills and attention to detail
* Proficient in Microsoft Office (Excel, Word)
* Effective written and verbal communication skills
* Fluent in English
* Positive, proactive, and customer-focused attitude
* Knowledge of customs processes and global logistics industry
* Additional language skills or customs certification (preferred)
WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs.
WR is acting as an Employment Agency in relation to this vacancy.
